This policy covers the kitfire.ai website, our AI phone line, and the KitFire Panel browser extension. The short version: we collect only what you deliberately hand us, we use it only to do the work you asked for, and we do not sell it to anyone.
What it collects:
What happens to it: captured text is processed to generate your output and is not stored on our servers. We retain usage metadata only — which task ran and its size (token counts) — for service metering and billing. Text processing uses Anthropic's Claude API as a subprocessor; Anthropic does not train on API data.
What the extension never does: it does not read pages in the background, track your browsing, collect passwords or payment details, or run any code from outside its own package.
When you submit our intake or signup forms, we store what you typed (name, contact details, and what you told us about your business) so we can respond. Our chat assistant processes what you type to it in order to answer; conversations are not used for advertising. We currently run no third-party analytics or advertising trackers.
Calls to our AI-answered line are handled by our telephony provider and may be transcribed and summarized so we can follow up on your request. The assistant discloses that it is an AI.
Purchases are processed by Stripe. Your card details go to Stripe, not to us — we receive confirmation of payment and the details needed to deliver your service.
We keep customer records for as long as you are a customer plus what tax and accounting law requires. Want something deleted? Email us and we will delete it unless the law says we must keep it.
KitFire AI Inc. · Flushing, Michigan
ceo@kitfire.ai · (810) 510-2801